HP printers

Error number 0xc18a0301 on HP printers

Follow the below steps on the front panel of the All-in-One printer:
A. - Press and Hold the “Print Photos” & “Red Eye Removal” buttons. Release both buttons. Display should say “Enter Special Key Combo”
B. - Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal”
Display says "enter special key combo"
Press and release in sequence “Red Eye Removal”, “Print Photos”, “Red Eye Removal” .

If "support COxxFN0723BR" appears with "uiaux" message, perform the below steps:
2. Press and release the right arrow button until the display says “System Configuration Menu”. (on C8100 use Touch Screen)
3. Press and release the “OK” button.
4. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status.
5. Press and release the “OK” button
6. Display should say “Hardware failure status: Clear. Press OK to clear”.
7. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
8. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE.

Error 0XC18A0406 on HP printers

Try this:
  • Press the On button to turn the printer off.
  • Unplug the power cord from the back of the printer.
  • Remove all the ink cartridges.
  • Wait two minutes.
  • Plug the power cord into the back of the printer.
  • Press the On button to turn the printer on.
  • Install the ink cartridges when prompted.
  • If the error code does not display, the issue is resolved.
  • If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.
  • Error: 0xf0af8004 on HP printers

    Solution:
    1. Without turning off the product, disconnect the USB cable from the rear of the product.
    2. Remove the cartridges from the product.
    3. Wait for the 'Insert Cartridges ' message to display on the control panel.
    4. Disconnect the power cord from the back of the product.
    5. Wait 60 seconds.
    6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
    7. Reinsert the cartridges, and then close any open doors on the product.
    8. If you receive a prompt to print a calibration page, do so.
    9. Reconnect the USB cable to the rear of the product, and then try printing again.
    10. If you have completed all the steps listed above and are still experiencing a problem, service the product.
    11. HP C6180 Hard reset

      1. Remove all cables.
      2. Unplug the printer power.
      3. Hold down # and 6 on the keyboard.
      4. Plug the power cord back in. 
    12. Hard Reset procedure for HP C6180



      Procedure:
    13. Remove all cables, including:
    14. Unplug the printer power.
    15. Hold down # and 6 on the keyboard.
    16. Plug the power cord back in.
     

    Error 0xc18a0201 with HP printers

    Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

    Solution 1:
    1. Without turning off the product, disconnect the USB cable from the rear of the product.
    2. Remove the cartridges from the product.
    3. Wait for the 'Insert Cartridges ' message to display on the control panel.
    4. Disconnect the power cord from the back of the product.
    5. Wait 60 seconds.
    6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ().
    7. Reinsert the cartridges, and then close any open doors on the product.
    8. If you receive a prompt to print a calibration page, do so.
    9. Reconnect the USB cable to the rear of the product, and then try printing again.


    Solution 2:
  • Press and hold the “left arrow” key.
  • Press the “Setup” key and release both keys.
  • Display should say “Enter Special Key Combo”
  • Press and release the “OK” button
  • Then:
1. Press and release the right arrow button until the display says “System Configuration Menu”.
2. Press and release the “OK” button.
3. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
4. Press and release the “OK” button.
5. Display should say “Hardware failure status: Clear. Press OK to clear”.
6. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
7. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.

Printhead for HP Officejet and Photosmart printers



HP Print Head Printhead CB326-30002 CN642A for HP 564XL and HP 564:
  • Hewlett-Packard OfficeJet 6000
  • Hewlett-Packard PhotoSmart B8500
  • Hewlett-Packard PhotoSmart B8550
  • Hewlett-Packard PhotoSmart B8553
  • Hewlett-Packard PhotoSmart B8558
  • Hewlett-Packard PhotoSmart C5300
  • Hewlett-Packard PhotoSmart C5324
  • Hewlett-Packard PhotoSmart C5370
  • Hewlett-Packard PhotoSmart C5373
  • Hewlett-Packard PhotoSmart C5380
  • Hewlett-Packard PhotoSmart C5383
  • Hewlett-Packard PhotoSmart C5388
  • Hewlett-Packard PhotoSmart C5390
  • Hewlett-Packard PhotoSmart C5393
  • Hewlett-Packard PhotoSmart C6300
  • Hewlett-Packard PhotoSmart C6324
  • Hewlett-Packard PhotoSmart C6340
  • Hewlett-Packard PhotoSmart C6350
  • Hewlett-Packard PhotoSmart C6375
  • Hewlett-Packard PhotoSmart C6380
  • Hewlett-Packard PhotoSmart C6383
  • Hewlett-Packard PhotoSmart C6388
  • Hewlett-Packard PhotoSmart D5400
  • Hewlett-Packard PhotoSmart D5445
  • Hewlett-Packard PhotoSmart D5460
  • Hewlett-Packard PhotoSmart D5463
  • Hewlett-Packard PhotoSmart D5468
  • Hewlett-Packard PhotoSmart D7500
  • Hewlett-Packard PhotoSmart D7560
  • Hewlett-Packard PhotoSmart Premium Fax
  • Hewlett-Packard PhotoSmart Premium Fax C309 
  • Hewlett-Packard PhotoSmart Premium Fax C309a
  • Hewlett-Packard PhotoSmart Premium Fax C309g
  • Hewlett-Packard PhotoSmart Premium Fax C310a
  • Hewlett-Packard PhotoSmart Premium Fax C510a
  • PhotoSmart eStation All-in-One
  • PhotoSmart Fax e-All-in-One - C410a

Genuine HP CN643A - CD868-30001 printhead for HP 920 - 920XL:
  • Hewlett-Packard OfficeJet 6000 Series
  • Hewlett-Packard OfficeJet 6500 
  • Hewlett-Packard OfficeJet 6500A
  • Hewlett-Packard OfficeJet 6500 Wireless
  • Hewlett-Packard OfficeJet 7000
  • Hewlett-Packard OfficeJet 7500
  • Hewlett-Packard OfficeJet 7500A
  • Hewlett-Packard PhotoSmart B109A B109N B109C B109D B109f
  • Hewlett-Packard PhotoSmart B209 Series
  • Hewlett-Packard PhotoSmart Plus

ox61011be5 on HP printers



General Printer Error 0x61011be5.

Appears on these printers: D7560, C309A, C5390, C6380, ...

Genraly it's a carriage jam or a printhead issue.

Solution 1: Do a reset of the printer to factory default settings
  • Verify that the unit is switched on. 
  • Disconnect the  power cable from All-in-One and also from wall outlet.
  • Wait a minute.
  • Plug in the power cable to the printer and also to wall outlet.
  • Unplug the power cable from the printer (with the printer powered on) and wait for 20 seconds.
  • Then, press and hold "#" and "6" while plugging in the power cord.
  • Release the buttons after connect power cord.


Solution 2:
  • Open the printer and wait for the carriage to slide over
  • Remove the ink cartridges from the print head.
  • With a cotton swabs dipped in hot water, clean gently the print head and each ink cartridge, until there is no ink residue coming off on the cotton swab.
  • Once all is dry, replace the cartridges
  • Do a print test.
  • If the error is still here: there are  two possibilities:
  • One of the ink cartridges is defective and causing the error
    The print head will need to be replaced. (CN642A)